Before going into any interview its key to update your resume and make sure it really shows off your skills and accomplishments that will benefit the current company and position you are interviewing for, but are still accurate and current. Perhaps the position you are interviewing for is more customer service based, make sure you highlight your customer service experience from any jobs you may have had in the past.
Doing your research on a company before interviewing with them can really pay off. Understanding the companies goals and mission shows that you really are interested in the position and are willing to go above and beyond. Learn about the position and what it entails and start thinking about how your experience compliments the position requirements. With job opportunities harder to come by in this market, you really need to have a great first impression and let the potential employer know you can do this job.
You may not be a suit person, but no matter what, when you land the interview it’s time to pull it out of the closet, dust it off and put it on. Sure you may be the only one in the office in a suit while you are interviewing, but it lets the hiring manager know that you are serious and you know what is appropriate for situations.
Of course we can’t walk you through your sales or management interview step by step, but we can offer you some basic questions you should be prepared to answer. When interviewing for a sales position the questions below can be expected to be asked by an employer.
- What separates you from the rest of your sales team?
- Give me an example of a time when you had to persuade a prospect to buy from you over your competition.
- Give me an example of a goal you set for yourself in the past and the steps you took to achieve it.
- What obstacles get in your way at work and what do you do to overcome them?
- Can you give me a specific time you had to deal with an upset customer or client?
- Give me an example of a time you went above and beyond the call of duty?
- Describe a typical day at work.
- Describe a typical sales call.
- Why did you leave your previous position?
- Describe your ideal position.
- What would you bring to my company?
Be prepared to role-play a sales call! Make sure you cover all the steps of the sales cycle.
- Build a relationship (small talk/general conversation).
- Explore the client/customer’s needs.
- Sell to the needs of the prospect.
- Try closing the sale.
- Overcome the client/customer’s objections.
- Close the sale.
**The best way to answer situational interview questions is to give specific examples. **
It is so important to be on time, running late can determine the tone of the interview and your chances for landing the job. If the interviewer is on a schedule, you may have just cut your interview in half and won’t have the opportunity to shine. Make sure you leave with plenty of time, you never know when there will be an accident, traffic or if MapQuest will lead you astray. One thing to keep in mind though, just because you get there early doesn’t mean you need to go in and sit there for a half hour, being 5-10 minutes early is more appropriate.
The interview went great, maybe it didn’t, but it is so important to send a thank you note or email. This shows that you are interested in the position and you never know when your resume will land in front of the person again. It may not be at the same company, but leaving a positive lasting impression can go a long way.